Frequently Asked Questions
Most of the common questions about email marketing are answered here. If you are any more questions, feel free to contact us
KVN Mail’s email marketing uses the Internet to communicate information about promotions, company offerings, product updates and more. It is a valuable dialogue between a prospective or current customer and a company. KVN Mail’s email marketing is most effective when the recipients are targeted and the information is relevant and timely.
KVN Mail’s email marketing is more cost effective, and achieves results faster than traditional direct mail marketing. Most importantly, email marketing is twice as effective as traditional direct mail in getting a response from the targeted audience. This may be because of its immediate call-to-action, through “buy now” or “sign up now” links that can be directly embedded in the message. It is ideal for anyone looking to increase revenue, boost sales, generate leads, build brand awareness or shorten sale cycles.
eMarketer estimates that in 2022 there are 5 billion email users, representing 89% of total internet users. Given the low cost and high impact value of email marketing, there are no businesses that would not benefit from tapping this market.
Start your email campaign with existing customers and grow your contact list by encouraging recipients to forward your message to others. Include a subscribe button on your Website and ask prospective customers if you can send your newsletter to them. Make sure your collateral includes a reference to your newsletter and consider running a promotion or give away to generate interest. Your list will grow faster than you would have believed.
Yes. Most email Newsletter software systems allow you to ‘Export’ or download your current contact lists which you can then easily “Bulk Upload” to your KVN Mail account in a CSV format. If you have your contacts in an excel format you can just “Save As” and change the file type to “CSV (Comma delimited)” and then “Bulk Upload the file into KVN Mail via the “Contacts” menu.
You will have full access to the online myaccount.kvnmail.com section from within your KVN Mail account including the facility for submitting support questions which will be responded to ASAP. Alternatively you can use our live chat to request more information on our services or if you have any general enquiries.
No additional software is required as this online email marketing product can be accessed from any Internet connected device using a standard browser such as google chrome, Internet Explorer, Firefox or Safari etc. It is recommended to be using the latest version of your preferred browser to ensure compatibility.
KVN Mail has been developed to be easy to use and will not require any special knowledge of HTML to create and send your first email Newsletter. The inbuilt WYSIWYG (What you see is what you get) editor is no different than what you would be used to when sending a normal email or using a word processor (such as MS Word) with all the usual editing features such as changing Font, colour’s or making text Bold and italic etc.
You can immediately start using the inbuilt templates (Click & Replace Templates) or for advanced users, the option is available to ‘Copy & Paste’ your existing HTML code created in such products as Dream Weaver, Frontpage or any other similar product and directly in the WYSIWYG editor (Change to HTML view first).
One you have created your first email Newsletter you can then reuse this as a template for future email Newsletter campaigns by using the “Save as New’ feature
A Website is not required to use this Email Newsletter service. Your images and documents (Such as PDF Brochures) can be uploaded to your account within KVN Mail and be accessed by your potential clients. We recommend to have website to add website link in email newsletter to read more details there.
Yes, you can have your messages provide social updates on your twitter,facebook and linkedin account when sending your messages. These can be sent instantly with the message or at a scheduled later time. You have to add social media icons manually, you can also add facebook “Likes’ to your messages to increase traffic and market visibility.
The Campaign Statistics reports provide you with a wealth of information about the performance of your campaigns, and tools to manage and improve that performance over time. There is a lot of information contained within the Email Campaign Statistics and the following is a brief guide to what’s available, and what it all means.
No. Payment is not required when signing up for the free demo account
Once you have registered your demo account, you will get an email with access details to your registered email id. In doing so you agree to our Terms and Conditions and agree to get KVN Mail services as per CAN SPAM Act
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